Frequently Asked Questions
We try to be error free, but mistakes happen! Email us here and we’ll take it from there.
Shipping & Delivery
Q1. Do you ship to my country?
We ship to more than 60 countries globally such as Asia, North America, South America, Australia, Europe, and Africa countries. You can check the shipping country by Zone here
Q2. Which shipping and delivery option is suitable for me?
We offer 3 types of shipping methods in general (1) EMS (International Express Mail), (2) International Parcel Service (for parcel above 2 kg) and (3) Registered Small Packet. Shipping charge is based on weight and size of each item. You can always email us here for special handling on shipping.
Q3. How much shipping cost would it be to my country?
We offer flat rate shipping cost by Zone and it can be varied according to number of items, weight, carrier and shipping method. You can see your shipping cost when you place an order.
Q1. How do I make my payment for the purchase?
We currently on offer payment via Paypal as PayPal is the faster, safer way to send money, make an online payment, receive money or set up a merchant account. Our paypal address is firstname.lastname@example.org
Q2. Do you have any other payment option?
You may also transfer money to us through local bank transfer. Please email us here and we’ll take it from there.